” would like to thank Philip for his thoughtful and considerate handling of my brothers recent cremation. My brother Mike had been estranged from our family for many years, so it was difficult to know what he would have wanted. In the end I, my brother Jon and Mike’s close friends decided that a very basic cremation service was all that was required. We would have a wake and a scattering of his ashes as ‘the special time’ rather than a religious service and traditional funeral. Philip arranged everything and dealt with us in a kindly and sensitive manner at this difficult time. Thank you.”